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About the Success Center

MSC Mission Statement:

The Mustang Success Center supports undergraduate students with their transition and integration into Cal Poly.  The center’s staff provides accessible academic advising that guides students to clear pathways of success and timely graduation.

MSC Responsibilities

Through individual appointments, group advising sessions, drop-in advising, and workshops, the advisors help students understand University policies and procedures, offer a full range of proactive academic services, refer students to appropriate campus resources, and provide leadership in coordinating College and University programs that support student success.

The role of the Mustang Success Center

  1. Be a first point of contact for students who do not know where to begin
  2. Connect students to appropriate campus resources
  3. Be accessible and convenient for all students
  4. Help Students navigate the university system
  5. Take the lead on programming that is the same for students across Colleges (PASS/Poly Planner, Change of Major, Transfer credit, etc.)
  6. Collaborate with College advising centers to support students success
  7. Provide advisor training for the campus
  8. Create and offer professional development opportunities for the advising community at Cal Poly

The Mustang Success Center reports to University Advising. 

The center is staffed with 11 professionals, 1 graduate student, and 6 student assistants. The MSC works collaboratively with many different entities on campus, primarily including:

  • All six college advising offices
  • University Housing
  • Admissions
  • New Student & Transition Programs
  • Faculty & Staff

Programming & Workshops include​

  • CP Scholars advising for year 1 & 2
  • First Year Success Program
  • Transfer Success Program
  • New advising pilot programs
    •  Academic Coaching Experience (ACE)
    • Back on Track with College of Engineering
  • Change of major workshop
  • PASS Parties workshop
  • Summer School presentations
  • Presenters for Admission’s Mega Weeks presentations
  • Presenters for new incoming students at Student Life Orientation Days and during Week of Welcome
  • Maintaining and website
  • Advising Training for new faculty and academic advisors
  • Coordination of Strengths trainings for faculty and staff


Mustang Success Center Milestones by academic year


  • Mustang Success Center established
  • Athletics advising moved to MSC
  • Hire 3 new advisors and become an office of 5
  • Centralized advising training for staff & faculty
  • Implement First Year Success Program (FSP) to winter and spring quarter
  • Created Transfer Success Program (TSP) and implemented in winter and spring quarter
  • Saw approximately 1200 students


  • Created and implemented Sophomore Success Program in Fall 2014
  • Created Change of Major workshop that was implemented campus wide
  • Created & Delivered PolyPlanner workshops
  • Academic probation pilot program with College of Engineering. Proactive advising in spring quarter with first year students that were on academic probation in fall and winter quarter
  • Offered 15 advising/new faculty advising trainings for 411 participates
  • 3722 One-on-One advising sessions with current students
  • 3689 students seen through programming
  • Offered 57 events in collaboration with Housing
  • First time working with Admissions to do Mega Week presentations with incoming/potential students and parents
  • Presented all Journey to Academic sessions to incoming first year students


  • Started working with year 1 & 2 CP Scholars
  • Implemented Pilot program in collaboration with Admissions & College of Engineering (ACE Program)
  • Created and implemented Transfer Student Conversation group to discuss transfer students at Cal Poly, create focus groups, transfer website, and prepared for SLO Days.
  • Pilot program with Allan Hancock College to bring approximately 30 students to campus for the day (February 2016)
  • Pilot program collaboration with Admissions, Allan Hancock and Cuesta College to do admitted transfer student presentation during mega week presentations (April 2016)

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